Privacy policy

Datenschutz

1. Controller

[COMPANY_NAME], [STREET_AND_NUMBER], [POSTCODE] [CITY], Italy. Email: lois@loiswilleit.com. Phone: +39 389 928 8441.

2. Scope

This policy explains how personal data is processed when you visit this website or contact us regarding guiding services, in line with the General Data Protection Regulation (EU 2016/679).

3. Data collected

Server log data (IP address, browser type, referring page, time of access) is processed for technical operation and security. If you use the contact form, we process the name, hotel, email address and message you provide, solely in order to answer your enquiry.

4. Legal basis

Processing is based on Art. 6 (1) (b) GDPR for pre-contractual and contractual communication, and on Art. 6 (1) (f) GDPR for the legitimate interest in a secure and functional website.

5. Messaging services

If you contact us via WhatsApp, the operator of that service processes your data under its own privacy terms. Please review those terms before sending sensitive information.

6. Cookies and analytics

This website uses only technically necessary storage. No advertising or tracking cookies are set without your prior consent.

7. Retention

Enquiry data is kept for as long as necessary to process your request and to meet legal retention obligations, after which it is deleted.

8. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection. You may also lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali).

9. Contact

For any privacy request, please write to lois@loiswilleit.com.